{"id":993,"date":"2011-08-27T08:06:54","date_gmt":"2011-08-27T08:06:54","guid":{"rendered":"http:\/\/www.saasoft.com\/blog\/?p=993"},"modified":"2011-08-27T08:06:54","modified_gmt":"2011-08-27T08:06:54","slug":"focus-on-the-flow","status":"publish","type":"post","link":"https:\/\/hcse.blog\/?p=993","title":{"rendered":"Focus-on-the-Flow"},"content":{"rendered":"

\"\"<\/a><\/p>\n

One of the foundations of Improvement Science is visualisation \u2013\u00a0presenting data in a visual format that we find easy to assimilate quickly \u2013\u00a0as pictures.<\/p>\n

We\u00a0derive deeper understanding from observing how things are changing over time\u00a0– that is the reality of our everyday experience.<\/p>\n

And we gain even deeper understanding of\u00a0how the world behaves by acting on it and observing the effect of our actions. This is how we all learned-by-doing from day-one.\u00a0Most of what we know about people,\u00a0processes and systems\u00a0we learned long before we went to school.<\/p>\n

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When I was at school the educational diet was dominated by rote learning of historical facts and tried-and-tested recipes for solving tame problems. It was all OK \u2013 but it did not teach me anything about how to improve \u2013 that was left to me.<\/p>\n

More significantly it taught me more about how not<\/strong> to improve \u2013 it taught me that the delivered dogma was not to be questioned. Questions that challenged my older-and-better teachers\u2019 understanding of the world were definitely not welcome.<\/p>\n

Young children ask \u201cwhy?\u201d a lot \u2013 but as we get older we stop asking that question \u2013 not because we have had our questions answered but because we get\u00a0the unhelpful answer \u201cjust because.\u201d<\/p>\n

When we stop asking ourselves \u201cwhy?\u201d then we stop learning, we close the door to improvement of our understanding, and we close the door to new wisdom.<\/p>\n

\n

So to open the door again let us\u00a0leverage our inborn ability to gain understanding from interacting with the world and observing the effect using moving pictures.<\/p>\n

Unfortunately\u00a0our\u00a0biology\u00a0limits us to our immediate space-and-time, so to broaden our scope we need to have a way of\u00a0projecting a bigger space-scale and longer time-scale into the constraints imposed by the caveman wetware between our ears.<\/p>\n

Something like a\u00a0video\u00a0game that is realistic enough to teach us something about the real world.<\/p>\n

If we want to understand better how a health care system behaves so that we can make wiser decisions of what to do (and what not to do) to improve it then a real-time, interactive, healthcare system video game might be a useful tool.<\/p>\n

So, with this design specification I have created one.<\/p>\n

The goal of the game is to defeat the enemy \u2013 and the enemy is intangible \u2013 it is the dark cloak of ignorance \u2013 literally \u201cnot knowing\u201d.<\/p>\n

Not knowing how to improve; not knowing how to ask the \u201cwhy?\u201d question in a respectful way. \u00a0A way that consolidates what we understand and challenges what we do not.<\/p>\n

And there is an example of the Health Care System Flow Game<\/em> being played here<\/a>.<\/p>\n

\n","protected":false},"excerpt":{"rendered":"

One of the foundations of Improvement Science is visualisation \u2013\u00a0presenting data in a visual format that we find easy to assimilate quickly \u2013\u00a0as pictures. We\u00a0derive deeper understanding from observing how things are changing over time\u00a0– that is the reality of our everyday experience. And we gain even deeper understanding of\u00a0how the world behaves by acting … <\/p>\n

Continue reading “Focus-on-the-Flow”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,18,20,21,22,30,45,46],"tags":[101,115,118,126,156,256,269],"class_list":["post-993","post","type-post","status-publish","format-standard","hentry","category-chimpware","category-finance","category-flow","category-governance","category-healthcare","category-operations","category-what","category-teach","tag-dynamics","tag-flow","tag-game","tag-healthcare","tag-learning","tag-simulation","tag-system"],"_links":{"self":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/posts\/993","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=993"}],"version-history":[{"count":0,"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/posts\/993\/revisions"}],"wp:attachment":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=993"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=993"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=993"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}