{"id":668,"date":"2011-02-12T15:45:03","date_gmt":"2011-02-12T15:45:03","guid":{"rendered":"http:\/\/www.saasoft.com\/blog\/?p=668"},"modified":"2011-02-12T15:45:03","modified_gmt":"2011-02-12T15:45:03","slug":"who-and-what-do-we-trust","status":"publish","type":"post","link":"https:\/\/hcse.blog\/?p=668","title":{"rendered":"In Whom and in What do We Trust?"},"content":{"rendered":"<p style=\"text-align: left;\"><a href=\"http:\/\/www.improvementscience.co.uk\/blog\/wp-content\/uploads\/2011\/02\/Trust.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-672\" title=\"Trust\" src=\"http:\/\/www.improvementscience.co.uk\/blog\/wp-content\/uploads\/2011\/02\/Trust-300x210.jpg\" alt=\"\" width=\"235\" height=\"166\" srcset=\"https:\/\/hcse.blog\/wp-content\/uploads\/2011\/02\/Trust-300x210.jpg 300w, https:\/\/hcse.blog\/wp-content\/uploads\/2011\/02\/Trust.jpg 318w\" sizes=\"auto, (max-width: 235px) 100vw, 235px\" \/><\/a>The\u00a0issue of trust has been a recurring theme again this week &#8211; and\u00a0it has\u00a0appeared\u00a0in\u00a0many\u00a0guises.\u00a0\u00a0In one situation it was a case\u00a0of <em>distrust<\/em> &#8211; I observed\u00a0an overt display of suspicious, sceptical,\u00a0and cynical behaviour. In another situation it was a case of <em>mistrust<\/em> &#8211; a misplaced confidence in\u00a0my own intuition. My illogical and irrational heart said one thing but when my mind worked through the problem logically and rationally my intuition was proved incorrect. In another it was a case of <em>rewarded-trust<\/em>: positive feedback that showed a respectful challenge\u00a0had resulted in a win-win-win outcome. And in yet another a case of <em>extended-trust<\/em>: an\u00a0expression of delighted surprise from someone whose default position was to\u00a0distrust.<\/p>\n<p style=\"text-align: left;\">Improvement Science\u00a0rests on two Foundation stones\u00a0Trust and Capability. First to trust\u00a0oneself to have the confidence and humility to challenge, to learn, to change, to improve, to celebrate and to share; second to extend trust to others\u00a0with a clear explanation of the consequences of betraying that trust; and third in\u00a0building collective trust by having\u00a0the courage to challenge trust-eroding behaviour.<\/p>\n<p style=\"text-align: left;\">At heart we are all curious, friendly, social animals &#8211;\u00a0our natural desire is to want to trust. Distrust is a learned behaviour that, ironically, is the result\u00a0of the\u00a0instinctive\u00a0trust and respect that, as children, we have for our parents.\u00a0 We are taught to distrust by observing and copying distrustful and disrepectful behaviour by our role models.\u00a0So with this insight we gain access to an antidote to the emotional poison of distrust:\u00a0our innate\u00a0child-like curiosity, desire to explore, appetite for fun, and thirst for knowledge and meaning. To dissolve distrust we only need to\u00a0reconnect to our own inner child:\u00a0One half of the\u00a0foundation of\u00a0Improvement Science.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The\u00a0issue of trust has been a recurring theme again this week &#8211; and\u00a0it has\u00a0appeared\u00a0in\u00a0many\u00a0guises.\u00a0\u00a0In one situation it was a case\u00a0of distrust &#8211; I observed\u00a0an overt display of suspicious, sceptical,\u00a0and cynical behaviour. In another situation it was a case of mistrust &#8211; a misplaced confidence in\u00a0my own intuition. My illogical and irrational heart said one thing &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/hcse.blog\/?p=668\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;In Whom and in What do We Trust?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34,35,41,43,48],"tags":[298],"class_list":["post-668","post","type-post","status-publish","format-standard","hentry","category-questions","category-reflections","category-stories","category-why","category-trust","tag-trust"],"_links":{"self":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/posts\/668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=668"}],"version-history":[{"count":0,"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/posts\/668\/revisions"}],"wp:attachment":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=668"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=668"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}