{"id":495,"date":"2010-10-09T10:53:44","date_gmt":"2010-10-09T10:53:44","guid":{"rendered":"http:\/\/www.saasoft.com\/blog\/?p=495"},"modified":"2010-10-09T10:53:44","modified_gmt":"2010-10-09T10:53:44","slug":"reactive-or-proactive","status":"publish","type":"post","link":"https:\/\/hcse.blog\/?p=495","title":{"rendered":"Reactive or Proactive?"},"content":{"rendered":"

\"\"<\/a>\"\"<\/a>Improvement Science is\u00a0about solving problems – so\u00a0looking at how we solve problems is a useful exercise – and\u00a0there\u00a0is a continuous spectrum\u00a0from\u00a0100% reactive to 100% proactive.<\/p>\n

The reactive paradigm implies waiting until the problem is real and urgent and then acting quickly and decisively – hence the picture of the fire-fighter.\u00a0\u00a0Observe the equipment that the fire-fighter needs:\u00a0 a hat and suit to keep\u00a0him safe and a big axe! It is\u00a0basically a destructive and unsafe\u00a0job based on the “our purpose is to stop the problem getting worse”.<\/p>\n

The proactive paradigm implies\u00a0looking for the earliest signs of the problem\u00a0and planning the minimum action required to\u00a0prevent the\u00a0problem\u00a0– hence the picture of the clinician. Observe the equipment that the clinician needs: a clean white coat to keep her patients\u00a0safe and a stethoscope – a tool designed to increase her sensitivity\u00a0so that\u00a0subtle diagnostic sounds can be detected.<\/p>\n

If we\u00a0never do the proactive we will only ever\u00a0do the reactive – and that is destructive and unsafe. If we never do the reactive we run the risk of losing everything – and that is destructive and unsafe too.<\/p>\n

To\u00a0practice\u00a0safe and effective Improvement Science we must be able to\u00a0do both in any combination and know which and when: we need to be impatient,\u00a0decisive and reactive\u00a0when a system is\u00a0unstable, and we need to be patient,\u00a0reflective and proactive\u00a0when the system is stable.\u00a0 To choose our paradigm we must listen to the voice of the process. It will\u00a0speak to us if we are prepared to listen and if we are prepared to learn it’s language.<\/p>\n","protected":false},"excerpt":{"rendered":"

Improvement Science is\u00a0about solving problems – so\u00a0looking at how we solve problems is a useful exercise – and\u00a0there\u00a0is a continuous spectrum\u00a0from\u00a0100% reactive to 100% proactive. The reactive paradigm implies waiting until the problem is real and urgent and then acting quickly and decisively – hence the picture of the fire-fighter.\u00a0\u00a0Observe the equipment that the fire-fighter … <\/p>\n

Continue reading “Reactive or Proactive?”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22,34,35,43],"tags":[138,144,210,232,261,305],"class_list":["post-495","post","type-post","status-publish","format-standard","hentry","category-healthcare","category-questions","category-reflections","category-why","tag-improvement","tag-instability","tag-proactive","tag-reactive","tag-stability","tag-voice-of-the-process"],"_links":{"self":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/posts\/495","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=495"}],"version-history":[{"count":0,"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/posts\/495\/revisions"}],"wp:attachment":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=495"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=495"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=495"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}