{"id":3972,"date":"2015-02-15T22:08:51","date_gmt":"2015-02-15T22:08:51","guid":{"rendered":"http:\/\/www.saasoft.com\/blog\/?p=3972"},"modified":"2015-02-15T22:08:51","modified_gmt":"2015-02-15T22:08:51","slug":"persistence-and-patience","status":"publish","type":"post","link":"https:\/\/hcse.blog\/?p=3972","title":{"rendered":"Persistence and Patience"},"content":{"rendered":"<p style=\"text-align: left\"><a href=\"http:\/\/www.improvementscience.co.uk\/blog\/wp-content\/uploads\/2015\/02\/magnify_text_anim_162531.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-3975\" src=\"http:\/\/www.improvementscience.co.uk\/blog\/wp-content\/uploads\/2015\/02\/magnify_text_anim_162531.gif\" alt=\"magnify_text_anim_16253(1)\" width=\"250\" height=\"125\" \/><\/a>There is no doubt about it &#8230;<\/p>\n<p style=\"text-align: left\">&#8230; change is not easy.<\/p>\n<p style=\"text-align: left\">If it were we would all be doing it &#8230;<\/p>\n<p style=\"text-align: left\">&#8230; all of the time.<\/p>\n<p style=\"text-align: left\">So one skill that an effective agent of change demonstrates is <strong>persistence<\/strong>.<\/p>\n<p style=\"text-align: left\">And also <strong>patience<\/strong>. And also <strong>reflective learning<\/strong>.<\/p>\n<hr \/>\n<p style=\"text-align: left\">A recent change project demonstrated objective, measurable outcomes which showed that the original design goal was achieved. In budget. It took <strong>two years<\/strong> from first contact to final report.<\/p>\n<p style=\"text-align: left\">Why two years? Could it have been done quicker?<\/p>\n<p style=\"text-align: left\">In principle &#8211; &#8216;Emphatically, yes&#8217;.\u00a0 In practice &#8211; &#8216;Evidently, no&#8217;.<\/p>\n<hr \/>\n<p style=\"text-align: left\">With the benefit of hindsight it is always clearer what might have caused the delay.\u00a0 Maybe the experience-based advice of those guiding the process was discounted.\u00a0 Maybe the repeated recommendation that an initial investment in learning the basic science of improvement would deliver a quicker return was ignored.\u00a0 Maybe.<\/p>\n<hr \/>\n<p style=\"text-align: left\">So the reflective learning from the first wave was re-invested in the second wave.<\/p>\n<p style=\"text-align: left\">And the second wave delivered a significant and objectively measurable improvement in <strong>one year<\/strong>.<\/p>\n<p style=\"text-align: left\">And the reflective learning from the second wave was re-invested in the third wave.<\/p>\n<p style=\"text-align: left\">And the third wave delivered a significant and objectively measurable improvement in <strong>six months<\/strong>.<\/p>\n<p style=\"text-align: left\">And the three improvement projects were of comparable complexity.<\/p>\n<hr \/>\n<p style=\"text-align: left\">So what is happening here?<\/p>\n<p style=\"text-align: left\">The process of improvement is itself being improved.\u00a0 Experience and learning are being re-invested.<\/p>\n<p style=\"text-align: left\">And two repeating themes emerge &#8230;.<\/p>\n<p style=\"text-align: left\"><strong>Patience<\/strong> is needed to await outcomes and to learn from them.<\/p>\n<p style=\"text-align: left\"><strong>Persistence<\/strong> is needed to re-examine old paradigms with this new knowledge and new understanding.<\/p>\n<hr \/>\n<p style=\"text-align: left\">Patience and Persistence. And these principles apply as much to the teacher as to the taught.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There is no doubt about it &#8230; &#8230; change is not easy. If it were we would all be doing it &#8230; &#8230; all of the time. So one skill that an effective agent of change demonstrates is persistence. And also patience. And also reflective learning. A recent change project demonstrated objective, measurable outcomes which &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/hcse.blog\/?p=3972\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Persistence and Patience&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"class_list":["post-3972","post","type-post","status-publish","format-standard","hentry","category-improvementology"],"_links":{"self":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/posts\/3972","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3972"}],"version-history":[{"count":0,"href":"https:\/\/hcse.blog\/index.php?rest_route=\/wp\/v2\/posts\/3972\/revisions"}],"wp:attachment":[{"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3972"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3972"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hcse.blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3972"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}